How to recover a MTS SIM card

The content of the article

• Is it possible to restore the MTS SIM card
• If you lose your phone
• Upon theft
• If the PUK code is blocked
• How to unlock MTS SIM card
• Independently
• Recover MTS SIM Card via Internet

Modern mobile operators provide one phone number for one person. In this regard, there are several ways to restore the MTS SIM card when it is lost, blocked or stolen. A person can use any of them and return all their services, bonuses and money in the account.

Is it possible to restore the MTS SIM card

Some people mistakenly think that it is impossible to regain the lost number. Recovering a MTS SIM card is possible, it’s not as complicated a procedure as you might think. This will save you from the tedious procedure of notifying all your contacts that your mobile has changed. It will not be possible to return only the contacts stored on the SIM card, therefore it is recommended to use synchronization more often: this will save you a lot of time, you will not have to remember the new number.

It is important that before the recovery procedure, you need to perform a voluntary blocking, which eliminates the possibility of spending money from the account. The first 15 days this service will be free, after which it will be charged 1 ruble once a day, so it’s not worth delaying the return of your phone. Later, you can unlock the SIM card. You will have several options to choose how to restore the MTS SIM card:

• contact the company office in person;
• Call the customer service center;
• order via the Internet in your account (LC).

If you lose your phone

Some phone owners do not follow them very closely, often forget in a taxi, cafe or at parties. In most cases, the device is not so much a pity as a card and number, which many friends and colleagues know. There are options on how to recover a lost MTS SIM card so that you do not have to change the number in all services (almost all accounts require phone binding), profiles. What to do:

1. Call the service center. This should be done by calling 0890 (you can call only from MTS) from a mobile phone and 88002500890 for city phones or other operators. Explain the situation to the employee and ask to disconnect the number so that money is not wasted from the account.
2. Prepare a passport and go to any office of the company near your place of residence. The method of obtaining a duplicate there will be described below..
3. After issuing the card, reconnect it by unlocking it..

Upon theft

Since the advent of the first mobile phones, the number of thefts has been greatly reduced, but incidents with expensive models of devices still occur. Modern smartphone protection systems are capable of shutting down the device at a distance, and an attacker will not be able to use it, because the gadget simply will not work. The ways to restore the MTS number do not differ from the situation when the phone was simply lost. You must complete the same steps:

• To save money, you need to lock the SIM card;
• contacting the MTS office to order a duplicate, or filling out a request from the LC on the website.

If the PUK code is blocked

Sometimes the protection system works against subscribers. When you turn on the phone, you must enter the PIN, 3 attempts are highlighted for this. If you enter it incorrectly, it disappears and you need to enter the PUK, which is indicated on the box of your package. If you write it incorrectly, the card will be blocked. You can restore your PUK by calling the customer service center. To do this, dial 0890 from your mobile or 8800250089 from the city. To confirm your identity and ownership of the number, an employee can ask you these questions:

• name of the tariff plan;
• package activation date;
• current account status;
• when the last call was made;
• what numbers have you dialed often recently.

How to unlock MTS SIM card

Card blocking can occur for several reasons. Before restoring a blocked MTS SIM card, a person performs this voluntarily. The first 15 days for this service, no fee is charged, then 1 p. The block is removed immediately after issuing a duplicate SIM card to the owner. Sometimes the lock is turned on due to a negative balance (debt), to withdraw you just need to deposit funds into your account. If you performed “Voluntary blocking” and then found your phone, then you need to know how to restore the MTS SIM card.

Independently

The easiest way is to independently unlock your SIM card in your account on the company’s website. Each owner of the package from MTS can register and exercise the most complete control over their tariff plan. The necessary operations are performed in the section “Number Management”. If there is no Internet access or you cannot remove the unit yourself, it is better to contact the operator who will help to deal with the problem. You can find out from him about the reason for the block (if you did not do it yourself).

Where can I restore the MTS SIM card

If the SIM card fails, is lost for any reason (lost your phone or stolen it) do not rush to get upset. You can easily restore your personal number simply by coming to any branch of the company in the city. The procedure is as follows:

1. Take your passport and go to any nearest MTS office.
2. Explain the situation to the consultant and request a duplicate SIM card.
3. Give your number, give a document to confirm your identity and the right to own a SIM card.
4. Soon you will be given a new SIM card.

It will immediately be active, so you can insert it into your mobile and use it. For people with a very busy schedule, there is a delivery service (only for the Moscow region, Moscow). The order is carried out by telephone service or through a personal account on the site. For expedited receipt, you will have to pay 90 rubles for this option, and 200 rubles for express delivery. You can place an order when the account balance covers the cost of the service.

Recover MTS SIM Card via Internet

In cases where your number is blocked, you can disable it through the user account on the company’s website without assistance. You need to register in the service and log in using your username and password. Inside the office you need:

1. Go to the “Number Management” section.
2. Select “Lock”.
3. Follow assistant instructions.

Learn how to turn off a melody on MTS.