The content of the article
- Checking connected services on MTS
- Disconnect using a USSD command or SMS
- Deactivation via mobile application
- Management through your account
- Personal appeal to the office or call to the operator
If you find that money began to disappear from your account and you don’t understand where, then you should check the list of connected paid services and deactivate them if necessary.
Checking connected services on MTS
Before you turn off something, you should find out to pay for which options your money goes. You can check the paid subscriptions of your MTS operator as follows:
- Send a blank SMS to number 8111. You will receive a response message with a list of all connected services: paid and free. In response to SMS with text 1, you will receive a list of paid options, SMS with text 0 – a list of active free services.
- You can verify using the USSD command * 152 #. Dial this number on your phone, then select “Your paid services” in the menu that appears. You can bypass this action using the direct service command * 152 * 2 #. Then you can choose: find out about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions on how to disable them.
- Use the “My Account” at login.mts.ru. To register, you will need to enter a phone number and password from SMS, a method of authorization through social networks is also provided. After entering your personal account, go to the “Rates and Services” section, then select “Service Management”, you will be redirected to a page with a list of connected options.
- Install the application “My MTS” on your smartphone. It is available on Google Pay (for Android 2.3 and higher), the App Store (for iOS 7.1 and higher) or the Windows Store (for WP 8.1 and higher). In the main menu of the application you will find the tab “Services”, there is a list of all connected services.
Disconnect using a USSD command or SMS
There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be manually disabled one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains the common paid options of the MTS mobile network operator and how to disable them:
| Service name | Shutdown method |
| Beep | Combination * 111 * 29 # |
| They called you | USSD commands * 111 * 38 # and * 111 * 338 # |
| Everywhere at home | Request * 111 * 38 # or SMS with the text 33330 to number 111 |
| Baby under supervision | SMS with the text DELETE to 7788 (completely deletes your family data from the service) |
| Locator | The OFF message is sent to 6677, if you send an SMS with the PACK STOP code to the same number, the option will be paused, the subscription fee will be deducted, the friends list will be saved |
| In full trust | USSD command * 111 * 32 # |
| All Russia | Key combination * 111 * 895 # |
| Call for free on MTS Russia 100 | Message with code 8680 or USSD request * 111 * 868 # |
| Online Assistant | Team * 111 * 24 # |
| MTS TV | Combinations: * 999 * 0 * 1 # or * 111 * 999 * 2 # (for daily subscription) * 997 * 0 * 1 # or * 111 * 997 * 2 # (with a monthly subscription) |
| MTS Music (MTS Music) | USSD command * 111 * 9590 # |
| BIT | Service request * 111 * 252 * 2 # |
| SuperBIT | Combination * 111 * 628 * 2 # |
| MiniBIT | Team * 111 * 62 # |
| SuperBIT Smart | USSD request * 111 * 8650 # |
| Gprs | Key combination * 111 * 17 # |
| Favorite number | Team * 111 * 43 # |
| Neighboring Regions | Service request * 111 * 2110 # |
| Black list | USSD command * 111 * 442 * 2 # |
| Caller ID | Request * 111 * 47 # |
| Call forwarding | Keyboard Shortcut * 111 * 41 # |
Deactivation via mobile application
Using the My MTS mobile application, you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:
- From the main menu of the “My MTS” application, go to the “Services” section.
- A list of options will appear on your screen, a toggle switch will be located opposite each of them.
- To disable the option, set the toggle switch to the OFF position..
Management through your account
By gaining access to your personal account on the operator’s official website, it is possible to disable paid services on MTS using the following algorithm:
- From the page of your personal account, go to the section “Tariffs and Services”.
- Select “Service Management”.
- You will be redirected to a page with a list of all connected services.
- In front of each of them, you will see information about the connection date and cost.
- To deactivate an unnecessary option, click on the “Disable” button, opposite the entry.
- After the operations, you will receive an SMS message from the MTS operator with a report on disabled options.
Personal appeal to the office or call to the operator
Some services of the MTS operator cannot be disabled independently, or through the “My Account”, SMS or USSD-commands. Such options include, for example, Parental Controls and Content Blocking. You can refuse them only through the contact center by making a call to the operator, or in a specialized MTS store.
Is there a step-by-step guide available on how to deactivate all paid MTS services independently?
Is there a straightforward method to deactivate all paid MTS services independently?
Yes, there is a straightforward method to deactivate all paid MTS services independently. You can visit the MTS website or call the customer service hotline to access your account. From there, you can easily navigate through the options to deactivate any paid services that you no longer wish to use. This allows you to have full control over your subscribed services and deactivate them at your convenience.
Is there a way to easily disable all paid MTS services on your own? I’d appreciate any guidance or steps to follow in order to ensure that I am not subscribed to any paid services without my consent. Thank you in advance for your help!
Yes, there is a way to disable all paid MTS services on your own. Follow these steps:
1. Contact MTS customer service through their helpline or visit the nearest MTS store.
2. Request a complete subscription check for all paid services associated with your account.
3. Ask the customer service representative to ensure that you are unsubscribed or blocked from all paid services without your consent.
4. Verify the changes made by requesting a confirmation or checking your account details online.
5. Regularly review your bills and account activity to detect any unexpected charges.
By following these steps, you can take control of your MTS services and prevent any unwanted subscriptions or charges.
Yes, to easily disable all paid MTS services on your own, you can follow these steps:
1. Log in to your MTS account online or through the MTS app.
2. Look for the “Services” or “Subscription” section in your account settings.
3. Review all the services you are currently subscribed to and cancel any paid services that you do not recognize or remember signing up for.
4. You can also contact MTS customer service either through their website, app, or by calling their helpline to request assistance in canceling any paid services.
5. Make sure to monitor your MTS account regularly to ensure that you are not inadvertently subscribed to any new paid services. By taking these steps, you can protect yourself from unwanted charges and subscriptions.