The computer does not see the iPhone: causes and solutions

The content of the article

• Why the computer does not see the iPhone
• Cable breakdown
• IPhone does not connect to computer via USB
• Error starting Apple Mobile Device service
• Why iTunes does not see iPhone
• IPhone problems
• What to do if the computer does not see the iPhone
• How to connect an iPhone to a computer via USB
• What to do if iTunes does not see iPhone
• How to install Apple Mobile Device again
• What to do if the computer does not see the iPhone as a removable disk

Although modern iOS devices can be used independently of a PC, there are situations when you need to use this option. When the computer does not see the iPhone connected via a cable to the USB port, the problem is with the drivers for iTunes or other services. Sometimes things can be simpler, because the cable may break or the iPhone simply was not connected correctly. First you need to find out the cause of the problem in order to correct the situation..

Why the computer does not see the iPhone

The most common response to a query about why the computer does not see the iPhone is the problem of connecting to the iTunes service. Sometimes, to solve this problem, you need to press the confirmation of connection to a PC on a mobile device. If after this action the PC does not see the iPhone, it is worth checking the operability of the USB port. Problems can arise due to older versions of programs, applications, and drivers for the motherboard chipsets. In other cases, the consultation of the master will help to find out the cause of the situation..

Cable breakdown

The main reason for not connecting the device to the PC is a faulty or damaged connecting cable. Inspect your existing USB cable for damage. There are cases when the contacts are damaged inside the wire (it is visually difficult to identify) and the computer does not see the iPhone. To check, compare the operation of the device with another cable: if the problem is in the accessory, then everything will work out. Did you make sure the cord is damaged? You can solve the problem as follows:

• purchase a new cable;
• try to fix it yourself;
• contact a specialized service center.

IPhone does not connect to computer via USB

The second most common are problems with USB ports: the connection is unstable or the device will not be detected at all. There may be mechanical damage to the connectors of both the PC and the mobile device itself or their clogging. Perhaps, in the absence of synchronization, the computer does not see the iPhone: its operating system is outdated. Often a resolved problem with the USB driver may occur. PC and phone interactions are affected by security programs, which may also interfere with the connection..

Error starting Apple Mobile Device service

Restarting a mobile device or laptop helps solve the issue of desynchronization. It happens that a PC cannot start the Apple Mobile Device service. Third-party software or the usual “glitch” that can be fixed by rebooting this service can interfere. A way to fix the malfunction is to reinstall, which is done simultaneously with the reinstallation of all iTunes software components.

Why iTunes does not see iPhone

Users of apple devices are constantly faced with problems interacting with a PC. In some cases, iTunes does not work on the computer, in others errors are displayed. The reasons for the lack of response can be a faulty cable, a USB port or a slot for a charger. There is an error in the status of the Apple service, old drivers, a ban on antivirus or the influence of malware. An outdated version of iTunes or the operating system of the device interferes with normal synchronization and, as a result, the computer will not be able to see the iPhone.

IPhone problems

A laptop or PC will not be able to recognize the connected device when the iPhone does not work. It may not respond to taps and taps on the screen or just turn off. Try restarting your iPhone forcibly. Hold down the volume down button (for new models) or the Home button (for iPhone 6 and below) and the Power button until the “apple” appears on the display.

On average, this takes about 10 seconds. Otherwise, connect the phone to charge for at least an hour. Typically, the device starts charging in a few minutes. In case of failure, it is worth checking the integrity of the connector, cord and adapter. Parts must be intact and clean. After making sure that the charging system is visually OK, but the computer does not see the iPhone, you will have to use the help of a service center.

What to do if the computer does not see the iPhone

Users may encounter a problem when they receive an invalid iPhone response when they try to connect. Often this happens because of the Lockdown folder in Apple software files. This problem is easy to fix. Windows users need to go to the Apple folder in the Application Data or ProgramData section in Explorer and delete the folder called Lockdown in the trash. After rebooting, iTunes should resume working, and the PC will begin to recognize the apple device.

How to connect an iPhone to a computer via USB

Each Apple gadget comes with a connection cable. It provides the connection of an iPhone to a computer via USB on the principle of a flash drive for the purpose of exchanging videos, files, photos and others. In addition to it, you will need a PC with the latest version of iTunes installed. The disadvantage of this method is physical attachment to a stationary PC or laptop. The process goes through stages that it is important for you to complete:

• connect the USB cable to the device;
• connect to PC;
• Next is the installation of iTunes (if this program has not been installed previously);
• start and configure synchronization.

What to do if iTunes does not see iPhone

In cases when the iPhone does not connect to iTunes, you can use the standard set of tips:

• check the integrity of the cable, phone connector, USB;
• allow connection by clicking OK in the pop-up window on the device screen;
• update drivers, phone or PC OS;
• install the iTunes update or simply restart the program;
• restart Apple Mobile Device;
• restart your iPhone or PC.

How to install Apple Mobile Device again

When the Apple Mobile Device Service does not start, you should make several attempts to reload it. To do this, you need:

• turn off the phone, turn off the iTunes application;
• for Windows, at the command line, write services.msc;
• in the window that appears, find the service we need and open its properties;
• Correct the startup type to “Automatic” and stop the service;
• After waiting a bit, click the “Run” button;
• restart your computer and reconnect your iPhone via USB by opening iTunes.

If there is no solution to the problem, you will have to install this software component again. Uninstalling and reinstalling the Apple Mobile Device Service is done while uninstalling and reinstalling all iTunes items. In the Program Files section, search and delete the folders iTunes, iPod, Bonjour. In the Apple folder, the Common Files section, delete Apple Application Support, Mobile Device Support, CoreFP. Then download the new installation file from the Internet and follow the simple instructions on how to connect iPhone to your computer to restore work.

What to do if the computer does not see the iPhone as a removable disk

The main reasons why the iPhone is not detected as a flash drive (removable disk) are the following problems:

• connection failure via USB;
• problems with components of iTunes;
• device malfunctions.

To correct the situation is real, it is important to find out what was the result of the error. A damaged cable will require replacement. With a broken USB port, you can use another available one. In case of software problems, restart the device, PC, or reinstall Apple software components through the control panel. If the above tips didn’t help and the laptop doesn’t see the iPhone via USB, it’s worthwhile to diagnose the phone in the Apple Service Center.